Laser Toner Cartridge Installation FAQ
Q:. What do I do if my printer does not recognize the cartridge?
A:. In the unlikely event that your printer sends you a message saying “Installed cartridge cannot be recognized”, simply take the cartridge out of the printer and reinstall. If the message reappears, turn the printer off and then back on again.
You may then get the usual Original Equipment Manufacturer (OEM) warning asking if you want to continue using a non-original cartridge. Simply click Yes and carry on with the normal printing procedure.
Q: Why is my printer warning that an unknown manufacturer’s product is being used?
A: Some printer Manufacturers (OEM’s) configure their printers to trigger a warning message when they detect that a non OEM cartridge is being used. Each time the printer is turned on, the trigger activates and this causes the message to appear on your screen.